Round Rock, Texas · Sales Solutions
Where every call becomes a closed deal
TMD Sales is a results-driven call center and sales team based in Round Rock, TX. We convert leads into revenue for businesses that need a dedicated, professional sales force — without the overhead.
Outbound Sales·
Inbound Support·
Lead Generation·
Appointment Setting·
Customer Retention·
CRM Management·
Round Rock, TX·
Outbound Sales·
Inbound Support·
Lead Generation·
Appointment Setting·
Customer Retention·
CRM Management·
Round Rock, TX·
What we do
Sales solutions built around your pipeline
From first contact to closed deal — we provide the people, process, and technology to grow your revenue.
01
Outbound
Outbound Sales
Our trained agents reach out to your prospects with confidence and skill — turning cold leads into warm conversations and closed deals.
02
Inbound
Inbound Customer Support
Professional, brand-consistent inbound handling — so every customer call is answered by someone who sounds like part of your team.
03
Leads
Lead Generation
We identify, qualify, and deliver sales-ready prospects directly to your pipeline using targeted outreach and smart qualification scripts.
04
Scheduling
Appointment Setting
Let your closers close. We handle the outreach, scheduling, and follow-up so your sales team walks into every call ready to win.
05
Retention
Customer Retention
Keeping customers is as important as winning them. Our retention specialists reduce churn and increase lifetime value with targeted campaigns.
06
CRM
CRM & Reporting
Full CRM management and transparent performance reporting so you always know exactly what's happening in your pipeline.
Why TMD Sales
We're an extension of your sales team
We don't just dial numbers. Our agents are trained on your product, briefed on your brand, and measured on real outcomes — not just call volume.
35%
Average conversion lift
Round Rock, Texas — serving clients nationwide
Client results
What our clients say
"
TMD Sales took over our outbound program in 30 days and had us hitting quota within the first month. Their agents genuinely sound like they work for us.
JR
James RothVP Sales, Nexpoint Financial
"
We doubled our appointment volume without adding a single in-house rep. The ROI was clear within 60 days and the reporting is incredibly transparent.
SK
Sandra KimDirector of Growth, HomeShield Services
"
Our churn dropped 22% after TMD took over our retention calls. They know how to have the right conversations at the right moment. Exceptional team.
MW
Marcus WebbCEO, ClearPath Insurance
Industries we serve
Experience across a wide range of sectors
Insurance
Financial Services
Real Estate
Healthcare
Home Services
SaaS & Tech
Telecommunications
Retail
Energy
Education
Ready to build a stronger sales pipeline?
Let's talk about what your numbers could look like with TMD Sales on your team.
Get a free quote
Services
Flexible sales solutions, built around your goals
Whether you need a full outbound team or targeted support for one part of your pipeline, we have the capability and experience to deliver.
Our process
How we get you results
01
Discovery call
We learn your product, audience, and goals — then build a custom outreach strategy aligned to your sales cycle.
02
Agent training
Your dedicated agents are trained on your brand voice, objection handling, and qualification criteria before the first dial.
03
Launch & optimise
We go live, monitor performance daily, and continuously refine scripts and strategy based on what the data shows.
04
Report & scale
Transparent weekly reporting keeps you in the loop — and when things work, we scale fast to match your growth.
Service breakdown
What's included
High-volume, high-quality outbound calling with trained agents who represent your brand professionally on every call.
- Custom call scripts and objection handling
- Lead list management and segmentation
- Multi-touch follow-up sequences
- Real-time CRM updates
Professional inbound call handling that makes every customer feel like they reached your own team.
- Brand-consistent call handling
- Order and inquiry processing
- Escalation management
- After-hours coverage options
We identify and qualify your best prospects so your closers spend time on conversations that actually convert.
- Target audience profiling
- Cold and warm outreach
- Lead scoring and qualification
- Handoff to your internal team
We fill your calendar with qualified appointments so your team walks into every meeting ready to close.
- Calendar integration and scheduling
- Confirmation and reminder calls
- Pre-call prospect briefings
- No-show follow-up
Targeted retention campaigns that reduce churn and strengthen your existing customer relationships.
- At-risk customer identification
- Win-back campaigns
- Renewal and upsell calling
- Satisfaction surveys
Full visibility into every metric that matters — so you can make informed decisions about your sales strategy.
- Weekly and monthly performance reports
- Call recording and QA reviews
- Conversion funnel analytics
- Custom KPI dashboards
Let's put together a custom proposal.
Tell us about your business and we'll outline exactly how we can help.
Get in touch
About TMD Sales
A sales team you can trust, based right here in Texas
We started TMD Sales because too many businesses were losing revenue to poor follow-up, undertrained reps, and sales processes that didn't scale. We built the solution.
Our story
Built by salespeople, for salespeople
TMD Sales was founded in Round Rock, Texas with one goal: give businesses access to a professional, scalable sales team without the cost and complexity of building one in-house.
Our agents aren't just callers — they're trained sales professionals who understand how to build rapport, handle objections, and close. We bring that skill to every client engagement.
"We measure ourselves by one thing: your results. Call volume is a vanity metric. Revenue is what matters."
— TMD Sales leadership team
The team
Experienced professionals behind every call
Travis Mitchell
Founder & CEO
15 years in sales and call center operations. Built TMD from a 5-person team into a full-scale sales outsourcing operation.
Maria Delgado
VP of Operations
Oversees all agent teams, quality assurance, and client delivery. Ensures every campaign runs on time and on target.
David Okafor
Head of Training
Designs all agent training programs, from product onboarding to advanced objection handling and close techniques.
Keisha Barnes
Director, Client Success
Your main point of contact. Keisha keeps clients informed, campaigns optimised, and relationships strong.
Industries
Deep experience across high-volume sectors
Insurance
Financial Services
Real Estate
Healthcare
Home Services
SaaS & Tech
Telecommunications
Retail
Energy
Education
Contact
Let's talk about growing your revenue
Reach out for a free consultation and we'll put together a proposal tailored to your business and your goals.
